New rules for registered office addresses

New rules for registered office addresses
New rules for registered office addresses

From 4 March 2024, there’ll be new rules for registered office addresses which mean companies must have an ‘appropriate address’ as their registered office at all times. An appropriate address is one where:

  • any documents sent to the registered office should be expected to come to the attention of a person acting on behalf of the company;
  • any documents sent to that address can be recorded by an acknowledgement of delivery.

These changes mean you will not be able to use a PO Box as your registered office address from 4 March 2024. You can still use a third-party agent’s address if they meet the conditions for an appropriate address.

If you’re currently using a PO Box as your registered office address, you’ll need to change it by 4 March 2024. 

Companies that do not have an appropriate registered office address could be struck off the register. When we identify an inappropriate registered office address, we’ll change it to a default address held at Companies House. The company must then provide an appropriate address, with evidence of a link to that address, within 28 days. If we do not receive this evidence, we’ll start the process to strike the company off the register.

If you would like any further help or support with this changes. Please contact Cathy Dilena on: 01932 830664 or email

About the author

Company Secretarial Manager

Cathy started at Ward Williams in 2004 as PA to the Director of Consulting. From this Cathy progressed to Office Manager while undertaking her ICSA qualification and started the Company Secretarial Department in April 2009.

Cathy is responsible for providing appropriate advice and guidance to clients, to ensure that their business stays compliant with the statutory requirements and legal obligations under the Companies Act 2006.